Open List Home > San Francisco, CA > plumbing contractors > Atlas Plumbing and Rooter
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1.0 of 5 stars.
Atlas' office has quite possibly the worst customer service ever, from top to bottom. From the person who answers the phone, to the plumber who comes out. I had problems with a hot water heater that…
yelp.com - user review - 09/24/2008
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1.0 of 5 stars.
We haven't had a lot of experience with plumbers, so my wife did thorough research on Yelp for companies with good reputations before having someone in our home. The Atlas plumber who came out to give…
yelp.com - user review - 09/22/2008
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1.0 of 5 stars.
I am INCREDIBLY DISAPPOINTED with this company. First of all, I was given their telephone number by my son. I was told that they have received good reviews at this website, but after careful…
yelp.com - user review - 09/16/2008
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5.0 of 5 stars.
I just used Atlas for the first time to help out with my water heater calcium build-up.. in the past I had used Golden Gate plumbing but had some bad experiences. True to the Yelp reviews, Atlas was…
yelp.com - user review - 09/12/2008
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5.0 of 5 stars.
My water heater went out while I was at work and after calling another plumber who couldn't get out there until the next day, I called Atlas. They had someone out to my condo within an hour (he…
yelp.com - user review - 09/11/2008
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5.0 of 5 stars.
I recently dropped stones from my fish tank and a lot of burned rice down my drain (idiot!!) and the disposal stopped working. I called another Rooter company and they wanted like $500 bucks to…
yelp.com - user review - 09/10/2008
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4.0 of 5 stars.
Found Atlas here and was able to make an appointment for the next day. Ken arrived on time, gave me a reasonable estimate, and made quick work of 1 of my 3 problems. Special parts were needed for…
yelp.com - user review - 09/06/2008
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4.0 of 5 stars.
Called at 6:45 am about a blocked bathroom drain in the Inner Mission. By 8:15 Ronen and Roberto arrived, were courteous, correctly
yelp.com - user review - 08/29/2008
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5.0 of 5 stars.
It was 7.30pm and my toilet was having major issues. I called Atlas based on all of the positive feedback on Yelp...I love Yelp! Mark answered and told me he'd be over within the hour (and he was).…
yelp.com - user review - 08/28/2008
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4.0 of 5 stars.
The water heater in our condo complex blew up in my first week of living there...aaah, the joys of home ownership. Called Atlas to come out and give a quote and they were very responsive, provided…
yelp.com - user review - 08/20/2008
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5.0 of 5 stars.
Thank you Yelpers for steering me to Atlas Plumbing. After 8 years of expensive plumbing nightmares with Bell Plumbing and other SF over-priced and under-performing plumbing companies, I called Atlas…
yelp.com - user review - 08/12/2008
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5.0 of 5 stars.
I called Atlas Plumbing on August 6, 2008 and Mark was there by the next morning to repair the leaking single-handle faucet in my bathtub/shower. Atlas offers free estimates. Mark arrived on time…
yelp.com - user review - 08/12/2008
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5.0 of 5 stars.
I just had my first experience with Atlas and they were great. My sink was clogged and my toilet flusher was being "funny" so I gave them a call at 1:35 and they were here by 2. Mark is the guy who…
yelp.com - user review - 08/02/2008
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4.0 of 5 stars.
: Did a good job, and charged me $10 less than the original estimate (which was a bit on the high side). - : Had to clean up after the guy left, and not overly professional on the phone.
yelp.com - user review - 07/20/2008
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4.0 of 5 stars.
Our sewer ejector pump failed with predictably messy consequences. We noticed around 5 p.m. and called Atlas (amongst others). They were the only ones to promise to come by that very evening between 9…
yelp.com - user review - 07/19/2008
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4.0 of 5 stars.
Amazingly quick response time. I live very close and based on Yelp reviews figured I couldn't go wrong. Small job but quick and reliable. Will get my business again - I even recommended them to a…
yelp.com - user review - 07/18/2008
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5.0 of 5 stars.
Thank God for Yelpers for leading me to these guys. We had some drain "issues" in the garage...so we called them up and they came that afternoon. After snaking as much as he could he (Mark) said he…
yelp.com - user review - 07/17/2008
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1.0 of 5 stars.
It was awesome that they called me back right away, but there's no weekend service as it's designated only for "special returning customers". I need service today!
yelp.com - user review - 07/12/2008
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5.0 of 5 stars.
My parents had to have their sink replaced because it was older then dirt and was leaking really bad. So they called up Atlas! They quoted us the best price out of all the other plumbers in the city.…
yelp.com - user review - 06/27/2008
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4.0 of 5 stars.
After reading great reviews from Yelp, I decided to call Atlas for an appointment to get my gas line re-piped so that I can install my stackable washer and dryer. Setting up the appointment was a…
yelp.com - user review - 05/30/2008
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5.0 of 5 stars.
just a great experience. i chose them because they rated so highly here on yelp, which is generally a good sign. but you never know. especially with plumbers. the last time i used a plumber (and i…
yelp.com - user review - 05/30/2008
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2.0 of 5 stars.
The only reason they get any stars is because they came over within an hour. $225 to tighten a faucet and lie to me about an obstruction in the bathtub drain. They ran the snake, didn't clear the…
yelp.com - user review - 05/04/2008
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4.0 of 5 stars.
The Atlas guys just left my apartment... they were great! My water heater died this morning, and PG&E gave me an appt for tomorrow from 8am to 5pm!! Instead I called Atlas, and they came within an…
yelp.com - user review - 04/25/2008
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5.0 of 5 stars.
I called and left a message on a Saturday. Within 20 minutes they called me back and scheduled an appt. for Sunday (btwn 10-12). Ken arrived around 10:40 and took care of everything on the spot…
yelp.com - user review - 04/22/2008
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4.0 of 5 stars.
Expensive. Expensive. Expensive. Quick to respond, knowledgable (although it was a simple toilet clogg) and finished the job in under 10 minutes. I had to make an appt. for the next day, I would…
yelp.com - user review - 04/11/2008
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4.0 of 5 stars.
my job was not the hardest one, but these guys came at the right time, were done quickly and cleanly, were nice and professional. glad I found them on yelp.
yelp.com - user review - 04/09/2008
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3.0 of 5 stars.
Pros: They quoted me a reasonable price to fix my garbage disposal, came the same day I called, and didn't charge me for anything extra. Cons: Didn't seem very knowledgeable. They couldn't figure out…
yelp.com - user review - 04/03/2008
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5.0 of 5 stars.
Atlas Plumbing is awesome . . . anyone who takes on a multi-hour job on a Saturday impresses the hell out of me. I called because I needed some pipes re-routed in my garage, and I expected to be…
yelp.com - user review - 03/30/2008
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5.0 of 5 stars.
In a word, superb. I was nervous about calling a plumber without a personal recommendation, but almost every freelance plumber had completely failed us - didn't return calls, never showed up, etc. So I…
yelp.com - user review - 03/18/2008
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5.0 of 5 stars.
Great work and capable plumbers at a fair price. When one of the plumbers was running late due to a fender bender, the owner showed up and knocked 50 bones off the price. Now that's what I call…
yelp.com - user review - 03/10/2008
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5.0 of 5 stars.
I have used Atlas twice now. Once Joel came to the rescue when I needed a gas valve installed at my property. (I turned to Atlas after SF Plumbing came and installed the wrong thing, and then…
yelp.com - user review - 03/09/2008
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2.0 of 5 stars.
I called Atlas because of the all the great reviews on Yelp. We had a toilet that was leaking and were able to stop the leak by turning off the water supply right below the toilet. We have a second…
yelp.com - user review - 03/07/2008
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2.0 of 5 stars.
Ok I've been saving up this review for waaaaaay too long. These guys jobbed me. and not in a good way.
yelp.com - user review - 03/06/2008
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5.0 of 5 stars.
Excellent work, excellent price. Wonderful job. I manage an apartment building and after getting three quotes for the work that needed to be done settled on Atlas because of the glowing reviews here.
yelp.com - user review - 02/25/2008
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5.0 of 5 stars.
These guys are great. I found them through yelp and they came right out to give me a quote on a replacement water heater. (I knew it was too far gone to repair.) They were able to get me a new…
yelp.com - user review - 02/20/2008
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5.0 of 5 stars.
It doesn't get any better than this people!!! Joel & Atlas are in a completely different league! It's no fun getting a stomach bug & then having your toilet clog on top of it. After going to a couple…
yelp.com - user review - 02/20/2008
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5.0 of 5 stars.
uh, can we just say there's a special place in heaven for these guys? Not only responded immediately, but to one of the most obscene jobs I could inflict on someone. He was pleasant, cleaned up the…
yelp.com - user review - 02/19/2008
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5.0 of 5 stars.
Nothing like stepping into raw sewage at your door when you get home from work. Within 10 minutes of my calling, Joel came over and gave my sewage pipes a colonic. 30-soggy pant leg-smelly…
yelp.com - user review - 02/19/2008
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5.0 of 5 stars.
I've used Atlas plumbing twice and both times I was happily surprised. They were quick and reliable (ON-TIME!) Their cost is reasonable (not cheap, but what plumber is?); I felt confident they were…
yelp.com - user review - 02/16/2008
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4.0 of 5 stars.
To avoid pestering my building manager for a plunger, I bought a super duper plunger that can make the tightest seal and create suction like it is about to blow the toilet lid off! Alas, two days of…
yelp.com - user review - 02/13/2008
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5.0 of 5 stars.
Iam Joel with Atlas Plumbing and Rooter and my company is the best . We give you the deal before we do the work and we stand by our work. Any problems with anything feel free to call me 415.845.9199…
yelp.com - user review - 02/07/2008
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2.0 of 5 stars.
Sadly, I called these guys to see if they could unclog my washing machine drain. (Because the drain was clogged, I was unable to move my washer, which meant that the new flooring I was putting in had…
yelp.com - user review - 02/06/2008
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5.0 of 5 stars.
Good People! Honest as well. I had them come out to snake our sewer. They were quick. About two days later another line clogged and they returned quickly and made it clear they would honor their…
yelp.com - user review - 02/03/2008
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5.0 of 5 stars.
After discovering a gas leak in our new flat and going through another plumber who made a giant mess and then claimed he couldn't find the leak and would have to install a completely new gas line for…
yelp.com - user review - 01/25/2008
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4.0 of 5 stars.
They came in record time. We called at 9 p.m. on a Sunday...they arrived at 9:10. AMAZING. They removed the clog in the pipe, and it cost $525, but it did take them 2 1/2 hours and 4 guys so I…
yelp.com - user review - 01/23/2008
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5.0 of 5 stars.
Looked these guys up on Yelp, called them, got a call back from the owner (Joel) within an hour. Though it wasn't a rush he redirected 2 guys who were finishing a job nearby over. They took a shower…
yelp.com - user review - 01/17/2008
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5.0 of 5 stars.
Garbage disposal wouldn't dispose. Two cute guys came over. The sucker couldn't be fixed, but the suggested a new one and installed it the next day. Was I satisfied? What's not to like? Five…
yelp.com - user review - 01/15/2008
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5.0 of 5 stars.
These guys were great: fast, friendly, and they do good work. The place was as clean as when they came in. Another satisfied customer. Thanks Yelp.
yelp.com - user review - 01/11/2008
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5.0 of 5 stars.
I woke up one rainy morning to a totally backed-up sewer line and called Atlas at about 8am. They were out within the hour! They snaked the line, cleaned up the mess and were out in less than 1/2…
yelp.com - user review - 01/11/2008
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5.0 of 5 stars.
I'll basically re-iterate what many of the previous reviews have already mentioned. I found these guys from their Yelp reviews, after all. I'm an Office Manager for a company in the Mission. Our mens…
yelp.com - user review - 01/07/2008
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5.0 of 5 stars.
Our laundry drain broke and we didn't get it fixed for a number of days while we were on vacation. After getting back, I was beginning to panic because I could count the number of clean pairs of…
yelp.com - user review - 01/07/2008
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5.0 of 5 stars.
BEST experience ever. I can't say enough wonderful things about these guys. They saved me on a very busy weekend (the big new year storm weekend) when everyone else wanted to charge me $300 to just…
yelp.com - user review - 01/05/2008
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5.0 of 5 stars.
I agree with the other positive reviews. Responded quickly.
yelp.com - user review - 12/19/2007
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5.0 of 5 stars.
Just moved in to a house and had 2 clogged drains. 1 in the kitchen and one in the bathtub. Called Atlas on Saturday after looking at all the good reviews. Talked to them at noon, they said they could…
yelp.com - user review - 12/15/2007
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5.0 of 5 stars.
Atlas is a great service. I'm a an apartment manager and I needed to have the bathtub de-clogged right away. The apartment was flooded. When I called for service, they came promptly, they were…
yelp.com - user review - 12/15/2007
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4.0 of 5 stars.
Found these guys on yelp, as the water was leaking into my basement. They came by pretty quickly, were totally mellow and not freaked out by our dogs (some service folks insist we lock them away even…
yelp.com - user review - 12/02/2007
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5.0 of 5 stars.
I officially love these guys. I had Thanksgiving at my apartment for 10 people on Friday and they were supposed to show up at 2. My drains become completely clogged around 11:30. I called Atlas and…
yelp.com - user review - 11/25/2007
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5.0 of 5 stars.
Our bathtub had a slow leak for several days, and was getting slowly worse. The fixtures and plumbing are from around 1920 or so, so I wasn't going to touch it. Found these guys on Yelp, called in…
yelp.com - user review - 11/13/2007
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5.0 of 5 stars.
Super cool and fair.
yelp.com - user review - 11/08/2007
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5.0 of 5 stars.
Yeah. This guy came over within an hour on a Saturday and completed a difficult, dirty job. On time, competent and tidy, and so I gave him a job to replace a hundred year old outside drain that…
yelp.com - user review - 11/07/2007
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3.0 of 5 stars.
They were reasonably on time and professional and the $225 to snake and jet a drain line seemed reasonable enough. If that was all there was to it I'd give 'em five stars but there's more. I thought…
yelp.com - user review - 11/05/2007
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5.0 of 5 stars.
As an owner of a quality Plumbing company, I would be hard pressed to recommend a Plumber other than mine (ACE Plumbing and Rooter). But there is one exception, that being Atlas Plumbing and Rooter.…
yelp.com - user review - 11/05/2007
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5.0 of 5 stars.
Ok, proof positive that Yelp works. Thursday night: Kitchen drain disposal clogs due to butternut squash peel overload.
yelp.com - user review - 11/04/2007
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5.0 of 5 stars.
As I work for the Building Dept., I have come across Joel when he pulled a plumbing permit in the City I used to work in. He impressed me for being a sincere and nice guy so I decided to call him to…
yelp.com - user review - 10/31/2007
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5.0 of 5 stars.
Quick, efficient, stuck to their quote. Highly pleased with their work. Would use them again in an instant.
yelp.com - user review - 10/31/2007
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5.0 of 5 stars.
These guys couldn't be any nicer or more efficient. Their prices are totally in line with the other places, sometimes cheaper! However, they actually return calls and keep appointments! We've used…
yelp.com - user review - 10/29/2007
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5.0 of 5 stars.
Fantastic service. I called Atlas because the reviews on yelp were so great. I had already called about 4 other plumbers who said they were booked for the night! I needed someone to come out at…
yelp.com - user review - 10/25/2007
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5.0 of 5 stars.
I don't know much about plumbing... All I know is my kitchen sink was clogged. We called around 11:30 and they were here by noon. They gave us a diagnosis and a price quote. They spent over an hour in…
yelp.com - user review - 10/19/2007
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5.0 of 5 stars.
edit 12/31/07 so i had another plumbing need.
yelp.com - user review - 10/16/2007
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4.0 of 5 stars.
Over the weekend I discovered that a drain in the back of my house had gotten clogged after the recent mild rainstorm which caused my basement music studio to be flooded. Shit! I spent the whole…
yelp.com - user review - 10/15/2007
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5.0 of 5 stars.
These guys are awesome. They came on time, investigated, gave me the pricing before they snaked the damn drain, and cleared out of here in under 30 minutes. All without leaving dirt behind. If I…
yelp.com - user review - 10/10/2007
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5.0 of 5 stars.
So after having some bad experiences with various plumbing companies throughout this town, Atlas Plumbing and Rooter came to the rescue. I thought my days of finding a reliable, honest, and affordable…
yelp.com - user review - 09/25/2007
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4.0 of 5 stars.
Word up, thanks yelpers. Our disposal broke went down in a blaze of glory (figuratively speaking) the other day. I got on this here Yelp site and searched for a plumber. Came back with some serious…
yelp.com - user review - 09/19/2007
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5.0 of 5 stars.
Several months ago a plumber ran a snake into my clogged sewer line (from one end only), then jetted it out. After running a camera into the line (from one end only) he decided not to continue with…
yelp.com - user review - 09/19/2007
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5.0 of 5 stars.
"I don't know much, but I do know how to make shit flow up-hill." -My Dad. I was reminded of this when I woke up on Sunday and our sewer was backed up into our floor drains in the garage. Yep, every…
yelp.com - user review - 09/11/2007
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5.0 of 5 stars.
I honestly do not know anything about plumbing and this was even more apparent when Dennis came over and replaced the flow valve system in my toilet in approximately 15 minutes. It cost about $150,…
yelp.com - user review - 09/04/2007
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5.0 of 5 stars.
Awesome service. I called Suday labor day weekend at 10:00AM and someone came to my place by noon and had everyhting fixed within an hour. I highly recommend them.
yelp.com - user review - 09/03/2007
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4.0 of 5 stars.
I called Jose at Atlas on Saturday morning. He was busy and said he'd come between 5 and 5.30. They arrived with their high pressure water machine at 5:15 and my drains were clean and happy by 6pm. Not…
yelp.com - user review - 08/25/2007
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5.0 of 5 stars.
I had Atlas plumbing come and replace the wax ring on my toilet ($125) and they fixed the stopper in my sink for free! They were prompt, professional, and friendly, and I will definitely use them…
yelp.com - user review - 08/24/2007
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5.0 of 5 stars.
At 10:30 pm on a school night, I dropped my engagement ring down the sink. While my fiance frantically looked up 24 hour plumbers on line, I came straight to Yelp and chose these guys based on…
yelp.com - user review - 08/10/2007
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5.0 of 5 stars.
I'm not really sure what else I can add that hasn't been said? We called Atlas when we needed kitchen plumbing. Joel showed up and fixed it quickly. Overall, they were very friendly and helpful,…
yelp.com - user review - 08/06/2007
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5.0 of 5 stars.
I don't know what was down our sink. Whatever it was, it had been there since 1903 and 3 bottles of Draino had not worked. These guys came over and spent 45 minutes with the snake. It was a battle but…
yelp.com - user review - 07/23/2007
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5.0 of 5 stars.
Where do I begin?!! Friendly, trustworthy, conscientious...and they wont rip you off! They fit me in when i called at 5PM to a very busy day -- coming at 8PM! - and didnt charge me a premium! They…
yelp.com - user review - 07/23/2007
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5.0 of 5 stars.
Great experience with Joel! We had a nearly 100% blockage in a bathroom sink and spent most of our Friday night trying to clear it with a manual snake, even taking apart the trap. Evidently, I…
yelp.com - user review - 07/16/2007
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